SAP Maintenance & Support
It is becoming increasingly expensive to invest in post-deployment contracts with development and package providers or even employ large in-house support teams for application maintenance and improvement to ensure an ongoing return on investment. Immense Software Solutions Application Management services Offer cost-effective solutions to maintain and improve existing applications.
1.Project support
-
Updates release and version
-
Data file Activation of commercial applications
-
Integration with new applications. Business Blueprint /Design
-
Add-Change management services, workflow management services with SAP AMS project(Optional for Clients).
-
Implementation of new dimension products
-
Implementation of new (additional) modules
2.Business support
-
Helpdesk
-
User Support
-
Troubleshooting and Remediation
-
Additional Offshore Development
-
User Training
3.Technical Support
-
Helpdesk
-
Hardware Management and Performance
-
Application Systems Management
-
Patch and Fix Management
-
User profile management
-
Batch scheduling and monitoring
-
Interface monitoring
-
DB Management Services/Database monitoring
-
Network support ABAP development/production support